Are Chatbots Job Thieves?
The proliferation of chatbots and the emergence of artificial intelligence go hand in hand with the fear of seeing a good number of employees replaced by machines. This fear isn’t totally unfounded: nearly half of the French workforce could be affected by automation...
Your Customer Service Needs a New Face for the Millennial Generation
Digital natives represent approximately a quarter of France’s population, i.e. 16 million people. Despite being hyper-connected and able to adopt the latest technologies in the blink of an eye, millennials seek relationships with the perfect combination of human and...
Chatbots: 3 Uses for Your HR Department
Human, always more human. In fact, the current trend is to humanize all automated exchanges, not only those between marketing teams and customers. Companies are integrating chatbots more and more in their internal processes in order to promote a more fluid...
Chatbot at the heart of the Stratégie Clients Trade Show
From April 18th – 20th the Stratégie Clients Trade Show will be held in Paris. It is a trade show dedicated to an increasing number of varied and sophisticated solutions which forge the bonds between businesses and their clients. One of the major themes at the...