Choose a proactive chatbot to engage your users!
When it comes to engaging users through personalized interactions, 80 percent of companies anticipate enhancing their customer relations by employing a virtual assistant (1). However, in order to be effective, a chatbot has to do more than simply wait for someone to...
Personal Information: Optimize Your CRM with a Chatbot!
Chatbots bring two types of data into play: those you feed them and those they generate themselves.¹ It’s this second type that elevates your virtual agent from a simple automatic response tool to one of your company’s vital organs. By analyzing user reactions and...
Why Give Your Chatbot a Voice?
Oral tradition is making a big comeback, especially through the latest technologies: 42 percent of people in Great Britain use voice searches on a daily basis (1). In the wake of this trend, the market for connected products with voice interface (of the Google...
Are Chatbots the New Eldorado of Innovation Officers?
A symbol of digital transformation and innovation, conversational robots have resolutely entered the business world… The deployment of a conversational agent mobilizes the entire staff around a project combining innovation, business goals and ROI. Chatbots offer both...