The Chatbot Manager: Your Virtual Assistant’s Indispensable Coach!
Approximately 38 percent of all companies are in the process of deploying a chatbot.¹ A Chatbot Manager will prove to be an indispensable coach, adapting your conversational agent to your specific needs, training it and guiding its implementation. He or she will...
Will Chatbots Become the Trainers of Tomorrow?
The world of company training is evolving at lightning speed. In 2017, 38 percent of training was in a digital format; by 2020, that figure will exceed 56 percent.¹ With the rise of e-learning, MOOCs, COOCs and serious games, we’re in the midst of the blended learning...
Defining Your Personas to Adapt Your Chatbot
Nearly 40 percent of all French brands have integrated a bot into their strategy,¹ and more and more users are interacting with conversational agents. Some of these chatbots have a human avatar, while others don’t. Some are serious, while others exercise humor. But...
Why Are Chatbots a Golden Opportunity for Your Company?
Between now and 2020, 80 percent of companies anticipate enriching customer relations with chatbots.¹ Intelligent virtual agents are progressively becoming a vital means of interaction with users. Innovative, flexible and efficient, conversational robots are popping...