A Multichannel Chatbot: 5 Questions to Ask Yourself Before You Get Started
Today’s consumers are no longer satisfied with just one channel. Their shopping experience is punctuated by numerous points of contact—including websites, social media, brick and mortar stores and marketplaces—and a variety of devices—including computers, smartphones...
Tax withholding: a turnkey chatbot is waiting for you!
There’s no doubt that the new income tax withholding regulations scheduled to go into effect in France in January 2019 will give rise to a thousand-and-one questions within your company. The attention of your HR managers will most likely be focused on this matter for...
7 Tips for Implementing a Smart Chatbot
If it’s capable of achieving its objective by proposing scripted responses, it doesn’t necessarily mean that the chatbot is intelligent. However, in certain cases, a company may need a more advanced virtual assistant, endowed with true AI. Infinitely more complex, a...
Successfully Deploying a Chatbot: The Indispensable Checklist
Like 38 percent of all companies, you’ve decided to adopt a virtual assistant (1). Your brand-new chatbot is all ready to go live. The prospect of taking care of your users has it champing at the bit! But have you thought of everything? Have you put all the odds in...