What do users think about your chatbot? Are they satisfied with the responses it provides? Are they taking full advantage of this tool? Does the conversational agent have a positive impact on recurring contacts? If you don’t know the answers to these questions, it’s...
Today’s consumers are no longer satisfied with just one channel. Their shopping experience is punctuated by numerous points of contact—including websites, social media, brick and mortar stores and marketplaces—and a variety of devices—including computers, smartphones...
There’s no doubt that the new income tax withholding regulations scheduled to go into effect in France in January 2019 will give rise to a thousand-and-one questions within your company. The attention of your HR managers will most likely be focused on this matter for...
If it’s capable of achieving its objective by proposing scripted responses, it doesn’t necessarily mean that the chatbot is intelligent. However, in certain cases, a company may need a more advanced virtual assistant, endowed with true AI. Infinitely more complex, a...
Like 38 percent of all companies, you’ve decided to adopt a virtual assistant (1). Your brand-new chatbot is all ready to go live. The prospect of taking care of your users has it champing at the bit! But have you thought of everything? Have you put all the odds in...
Eighty percent of all companies should have a chatbot in place within the next two years (1). It’s a major challenge. But a bot is much more than just the latest trendy gadget: it’s a bona fide tool that must be implemented with care. Here are seven errors you’re...
This website uses cookies to improve your experience. Read MoreACCEPT
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
