An Intelligent Virtual Agent to Support Employees: Millennium BCP Case Study
Millennium BCP use of Living Actor ™ dramatically improves the quality of service while reducing support calls by 30%: Millennium BCP is the largest private financial institution in Portugal. With over 660 branches throughout the country, the bank employs more...
Thomas, Intelligent Virtual Agent for Natixis, Wins 2016 CRM Award.
Living Actor™ is proud to announce the receipt of the first place award for “Thomas, at Natixis Bank, as the Miss / Mister Client 2016. The award was presented on April 12 in Paris, France. With a score of 4.75 out of 5, Thomas hits the highest score ever achieved by...
French Army Recruits People Using a Virtual Soldier
After 12 months on the field in Guyana, Commander DUPONT is back to the French Army Website to recruit more than 10,000 new soldiers in 2016! His mission: answering 100% of the questions posed by thousands of daily visitors! Available 24/7, Commander DUPONT answers...