It seems that for every new technology, there’s a new profession. The rise of the conversational agent has led to the development of a brand-new position: that of the Chatbot Project Manager. Do you know the ins and outs of this profession that’s essential for...
Chatbots are everywhere. They offer automated customer support, provide advice and information to your staff, explain processes to new users and more. At the same time, online interactions are being transformed through technologies like augmented reality and virtual...
With three billion users per month worldwide, chatbots are a valuable digital asset.¹ Would you like to kick your company into high gear by equipping it with a conversational agent? If you feel a little lost, don’t panic! Here are seven essential questions to ask...
The race to develop the best chatbot technology It is no understatement to say that chatbots are generating a lot of interest from companies. All the big names in the IT industry (e.g. Google, Microsoft, Slack, IBM, Facebook, etc.) are following the trend and looking...
Web self-service (dynamic FAQs, chatbots, etc.) enables e-commerce web sites to meet consumers’ expectations and increase conversion rates E-commerce is a rapidly growing market (+ 15% turnover in the 2nd half of 2016 according to e-commerce experts at FEVAD)....
Machine learning, speech recognition and emotions in human- machine interactions are the most promising technologies related to artificial intelligence, especially for virtual assistants of tomorrow. Living Actor™ is involved in several research projects and...