Chatbots and Artificial Intelligence: The Automation of Self-Care

Chatbots and Artificial Intelligence: The Automation of Self-Care

Tools for enabling increased client autonomy have been undergoing a continuous process of enhancement and automation. Each day, we’re seeing an increasing number of innovations, thanks to advances in artificial intelligence designed for use in customer relations. What...
Chatbot at the heart of the Stratégie Clients Trade Show

Chatbot at the heart of the Stratégie Clients Trade Show

From April 18th – 20th the Stratégie Clients Trade Show will be held in Paris. It is a trade show dedicated to an increasing number of varied and sophisticated solutions which forge the bonds between businesses and their clients. One of the major themes at the...
Chatbots are becoming more receptive to human emotion!

Chatbots are becoming more receptive to human emotion!

The race to develop the best chatbot technology It is no understatement to say that chatbots are generating a lot of interest from companies. All the big names in the IT industry (e.g. Google, Microsoft, Slack, IBM, Facebook, etc.) are following the trend and looking...
The HR chatbot, a tool bound to evolve

The HR chatbot, a tool bound to evolve

The digital transformation has a growing impact on businesses. Human resources are at the heart of this transformation. The need to support and integrate digitalization is an important challenge for any company’s HR department. The HR Chatbot is a digital embodiment...
Happy New Year 2017!

Happy New Year 2017!

Dear users and followers of Living Actor™! Following the growing trend in 2016 of chatbots in the customer relations and support market, 2017 will be the year of accelerating automation of services and robotics. With assistance available 24/7, automated processing of...
Living Actor™ designs the future of Virtual Assistants!

Living Actor™ designs the future of Virtual Assistants!

Machine learning, speech recognition and emotions in human- machine interactions are the most promising technologies related to artificial intelligence, especially for virtual assistants of tomorrow. Living Actor™ is involved in several research projects and...
Living Actor accelerates its deployment in UK!

Living Actor accelerates its deployment in UK!

Living Actor™ is developing its presence on the UK market with its partner ICConsult Ltd and both companies will be present at the Customer Contact Expo in London on September 28th and 29th to demonstrate the latest innovations in the fields of Chatbots and...
Generation Y: Chatbots for Millennials?

Generation Y: Chatbots for Millennials?

Hyperconnected and over-informed, members of Generation Y have specific needs related to their use of new technologies. Self-service solutions such as Virtual Agents can meet their expectations and build loyalty. Generation Y is at the center of marketing discussions....
Chatbots, IVAs: What they bring to the “employee experience”

Chatbots, IVAs: What they bring to the “employee experience”

The increasing use of chatbots is an indication of the beginning of a digital revolution in customer relations. Living Actor™ supports companies in this big change by allowing them to improve the user experience of their employees! Chatbots penetrate the digital...