[Testimonials] The deployment of SAM, Banque Populaire’s chatbot

[Testimonials] The deployment of SAM, Banque Populaire’s chatbot

Department Head and Project Manager at Banque Populaire Grand Ouest Marie-Annick Mevel and Chatbot Manager Julien Bichon at Informatique Banque Populaire were in charge of the deployment of the virtual assistant SAM to be used by the firm’s consultants. This virtual...
French Army Recruits People Using a Virtual Soldier

French Army Recruits People Using a Virtual Soldier

After 12 months on the field in Guyana, Commander DUPONT is back to the French Army Website to recruit more than 10,000 new soldiers in 2016! His mission: answering 100% of the questions posed by thousands of daily visitors! Available 24/7, Commander DUPONT answers...
Why Are Chatbots a Golden Opportunity for Your Company?

Why Are Chatbots a Golden Opportunity for Your Company?

Between now and 2020, 80 percent of companies anticipate enriching customer relations with chatbots.¹ Intelligent virtual agents are progressively becoming a vital means of interaction with users. Innovative, flexible and efficient, conversational robots are popping...
CloE, the Caisse d’Epargne Group’s Virtual Banking Assistant

CloE, the Caisse d’Epargne Group’s Virtual Banking Assistant

When a major French banking group like BPCE calls on Living Actor™ technology to automate user support, the results are spectacular, with qualitative optimization of customer service calls and impressed colleagues! Let’s get a little better acquainted with CloE, the...
Chatbots: Is Artificial Intelligence Indispensable?

Chatbots: Is Artificial Intelligence Indispensable?

Artificial intelligence—or AI—never fails to fuel debates. In 2017, physicist Stephen Hawking feared that machines might replace humans (1), and entrepreneur Elon Musk painted a solemn portrait of AI, which he considered to be a menace (2). However, behind the notion...